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Customer Reviews

Repair Damage from flooding due to freeze, 2024

Reviewer: Sandy M.

Location: Stanford, KY

"After a freeze flooded our apartment and garage, our insurance agent referred us to Sycamore Foundation, even before the agent could see the damage. Meredith responded the next day to assess the situation. It was way more extensive than we had expected. Ceilings, flooring, drywall, and broken plumbing had to be removed quickly so the building could dry before mold grew. It was the first disaster of this magnitude we had ever experienced. Meredith helped us understand how the salvage and restoration process would work. He began immediately and reassured us. More importantly, Meredith anticipated how the insurance company would respond and he gave us good advice. He worked long hours and remained in frequent communication until the building was completely restored. We are grateful to Meredith and his team, and the contractors that he recommended and coordinated for the restoration."

 

Repair Damage from Dry-rot, Water or Pests, 2023

Reviewer: Joshua B.

Location: Winchester, KY

"Meredith, the representative I dealt with, led me through each process with full transparency about all aspects and unknowns of the damage and repair.  His professionalism was greatly appreciated.  I would recommend Sycamore Foundation without hesitation."

Remove Unwanted Water, 2023

Reviewer: Blake S.

Location: Louisville, KY

"I called the Sycamore Foundation after I had leak that flooded my basement and ruined the hardwood on the first floor. Meredith was at my house less than 24 hours later to fix the problem.  Meredith is very knowledgeable with water damage restoration and walked me through what he was doing every step of the way.  He also sent me daily updates of what he had done each day.  On top of all that, Meredith helped me through the insurance process.  This was my first time dealing with a major insurance claim and it was overwhelming at times.  Overall, his work was top notch, his customer service was top notch and his advice was invaluable.  I would recommend and refer anyone dealing with water damage to call The Sycamore Foundation first!"

 

Eliminate Toxic Materials or Mold, 2023

Reviewer: Carl H.

Location: Lexington, KY

"Professionalism at its best. Caring for customers without obligation.  Meredith is the best at what he does in our opinion. We appreciate his knowledge and honesty! He helped our family when he really didn't have to. We would recommend him every time.  Thank you, Meredith.

Eliminate Toxic Materials or Mold, 2023

Reviewer: Debra G.

Location: Louisville, KY

"Meredith is detailed, good at communicating, experienced, hard working and honest.  Did a thorough job testing and remediating for mold after our house flooded.  And we he realized he had overcharged, he immediately adjusted the bill.  Highly recommend."

Install a Wood Fence, 2023

Reviewer: David A.

Location: Lexington, KY

"Meredith is a great communicator and very conscientious. We were able to count on whatever he told us and they did a very professional proposal and fence installation"

Install a Wood Fence, 2023

Reviewer: Jacob R.

Location: Versailles, KY

"They keep you informed and do quick quality work"

 

Install a Wood Fence, 2023

Reviewer: Matthew R.

Location: Versailles, KY

"Everyone who worked on the project were professional, kind and respectful and very informative. Meredith kept us well informed of the project status and any changes required.  They worked long hours and arrived when they said they would.  The privacy fence they installed is great, and there is no one around who could have done a better job in my book.  I definitely recommend them for any fencing job you may have. I am recommending them to my friends and family and will utilize them again if needed. We could not be happier with our completed fence."

Eliminate Toxic Materials or Mold, 2023

Reviewer: Robert F.

Location: Lexington, KY

"Very conscientious, Very thorough, Very accommodating."

Repair Damage from Dry-rot, Water or Pests, 2023

Reviewer: Issac T.

Location: Lexington, KY

"They were very communicative walking us through every step of the process.  We would use them again if the need ever arose."

Water Damage Cleanup and Restoration, 2023

Reviewer: James H.

Location: Winchester, KY

"I recently discovered my upstairs bathroom was leaking into my downstairs closet.  Meredith and his team were quick to assess the damage, remove and replace the damaged walls and ceilings.  They were very professional and answered any questions that I had.  Highly recommended."

 

Remove Unwanted Water, 2023

Reviewer: Kathleen A.

Location: Lexington, KY

"Meredith was conscientious, kind and courteous.  He kept me up to date on the status.  He was punctual.  He was instrumental in working with the insurance company.  Meredith has integrity to do the right thing."

Eliminate Toxic Materials or Mold, 2023

Reviewer: Myra C.

Location: Lexington, KY

"Meredith was always courteous and professional.  He was very thorough and kept me appraised of the status of the job and left everything very clean.  I would recommend The Sycamore Foundation and would hire them again"

Repair Drywall, 2022

Reviewer: Enoch G.

Location: Georgetown, KY

"Very professional, punctual, and reasonable estimate.  Finished work ahead of schedule.  So many great things to say about them - definitely hire!"

Molded Bathroom, 2022

Reviewer: Brittany R.

Location: Lexington, KY

"Great job, nice people, fast and efficient."

Water Damage Restoration Service. 2022
Reviewer: Becky T.
Location: Mount Sterling, KY
"Meredith with the Sycamore Foundation went above and beyond the call of duty. He provided paperwork, pictures and contacts throughout the restoration process. When an issue or topic came up, Meredith immediately set about its resolution. The choices for the topic does not cover all the services he and his company provided. He not only helped with the insurance claims, identifying the initial problem, water and other hidden problems that were able to be alleviated prior to them becoming a major issue but he worked with me throughout the entire project completion in a very professional, courteous manner. This was during a time when contractors were in short supply and he found not only competent contractors in several different areas, he worked with them to restore the house in record time. If there was a problem that came up during the process rather than ignoring it or handing it off, he immediately took care of the resolution. I would recommend Meredith and the Sycamore Foundation without reservation."

Water Damage and Restoration, 2022
Reviewer: Michele B.
Location: Lexington, Ky.
"Very professional.  Arrived on time and cleaned after the project was done."

Water Damage and Restoration, 2022

Reviewer: Patricia B.

Location: Lexington, Ky.

"A very honest person.  Did not scam me, a very respectful person."

Water Damage and Restoration, 2022
Reviewer: J T J.
Location: Lexington, Ky.
"Cost was reasonable. Impressed with the clean up and how quickly they responded and dryed out our areas."


Water Damage and Restoration, 2022
Reviewer: Tava C.
Lexington, Ky.
"A while back I had a water problem. It seemed pretty bad. I called the Sycamore company and my problem was fixed in a matter of hours. Everything was cleaned up and put back in place as a professional would do. I’d recommend you to call if you ever have water damage."
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Water Damage and Restoration, 2022
Reviewer: Carol C.
"Mr. Simpson was very professional in assessing the damage and giving a great path forward to rectify the problem. Very clean and super careful! Took the time to go over everything and answered all my concerns. Would recommend✅


Mitigation Work, 2022
Reviewer: Rannetta S.
Location: Lexington, Ky.
"Sycamore did mitigation work at my mother's house. While we were there they let us know what was going on every step of the way. They even handled the alot of the claims process with the insurance company. They were really a blessing to have on site."

 

Mold and moisture remediation, 2022

Reviewer: Summer
Location: Lebanon Junction KY

"Meredith and his team were fast to act in my time of need. from initial consultation to getting to work on the issue only took a couple days. Meredith was very thorough when it came to describing what my issues and problem areas were, and he made sure that I was fully aware and knew what to expect when it came to the actual remediation process. My bedroom was basically ripped out to the studs but he made sure I was prepared for it and I knew what to expect. no surprises. I had an insurance claim and they were very mindful of my budget and made sure I got all the work I needed done within that budget. they were very friendly and respectful and often times worked overtime to ensure that the work was done as quickly as possible. they also educated me on the best ways to prevent the issue in the future and even still answers me texts almost a year later when I have questions. I will not go to anyone else for my mold and moisture remediation needs and I will give them my full recommendation every time."

Water Damage Restoration Service, 2020

Reviewer: M. Knapper
Location: Louisville, Ky.

"I experienced water damage in my home during a heavy rainfall over night. They answered my call around midnight, and immediately met all of my needs. More than that, they addressed our emotional needs as well with calmness. They held true to their word with fast responses, a team of workers that saved the day and my sanity. They guided us on how we could take measures to help dry out our home, get help with insurance claims and more!  They were truly there every step of the way, and saying they went above and beyond isn’t saying enough.....The team was a joy to work with, they were professional, compassionate, friendly, kind and informative.  The real hero of the day was Meredith S.  Meredith was there for us through everything, from day one to fruition. He worked harder and sacrificed for my family than anyone would ever expect.  Meredith cares about his job, yes, but he cares even more about his client.  He took time to listen to our issue, I mean really listen. He took time to meticulously search for all of the water damage and spent painstakingly long hours in our home to ensure we would be safe from mold and long term damage. We are grateful for Meredith’s character, his devotion to his craft, his love and care he showed to my family, his friendliness, his compassion, his attention to detail, his hard work and his endurance to the finish line. Meredith was a blessing to our family and we thank God that he was the one there to help us!!  Thank you Meredith, THANK YOU!"     

M.K.

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Customer reviews for mold remediation for The Sycamore Foundation
The Sycamore Foundation Google Review for mold remediation
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